Telwa & Co.Telwa & Co. Grp.
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Privacy Policy

This Privacy Policy explains how Telwa & Co. Grp. Llc. collects, uses, stores, shares and protects personal data when users access attelwa.com and related TELWA services.

Telwa privacy

Information We Collect

  • Identity data such as name, surname and organization.
  • Contact data such as email address, phone number and location.
  • Account data such as login credentials, profile details and access preferences.
  • Communication data such as messages, support requests and correspondence history.
  • Usage data such as pages visited, device type, browser information and session activity.
  • Technical data such as IP address, logs, cookies and diagnostics.
  • Business data provided through forms, service requests or product interactions.

How We Collect Data

  • When you submit a form.
  • When you create an account or log in.
  • When you subscribe to updates.
  • When you contact us.
  • When you use our products or portals.
  • Automatically through cookies and similar technologies.
  • Through integrations necessary for service delivery and analytics.

Why We Use Data

  • Operate and secure our websites and services.
  • Respond to inquiries and support requests.
  • Manage accounts and access.
  • Deliver products and services.
  • Improve user experience and system performance.
  • Analyze usage and detect technical issues.
  • Send service communications.
  • Comply with legal, regulatory and contractual obligations.
  • Support internal administration, reporting and business development.

Legal Basis For Processing

  • Consent.
  • Performance of a contract.
  • Legitimate interests.
  • Compliance with legal obligations.
  • Protection of vital interests where applicable.

Cookies And Tracking

We use cookies and similar technologies to keep the site functional, remember preferences, measure usage and improve performance. Where required, non-essential cookies may require consent and can also be controlled through browser settings.

Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, unless a longer period is required by law, security, contract or dispute resolution.

Data Sharing

We may share data with service providers, hosting partners, analytics tools, communication tools, advisers or authorities where required by law. We do not sell personal data as a business model.

International Transfers

Some data may be processed outside your country of residence. In such cases, we take reasonable measures to ensure appropriate safeguards, subject to applicable law and platform architecture.

Security And User Rights

We use technical and organizational safeguards such as access controls, authentication, encryption, logging and restricted administrative privileges. Depending on applicable law, users may request access, correction, deletion, restriction, objection, consent withdrawal or portability.

Children, Third Parties And Changes

Our services are not intended for children unless explicitly stated. External links are governed by third-party policies. We may update this policy when legal, service or operational requirements change.